Setting Up An Appointment

When we receive a phone call or an email to possibly obtain our service, we will at that time set up an appointment for an assessment;

At the first appointment we will require that the owner or the trainer be on site to answer questions and get the information that is necessary for our records.

At this time, we will evaluate the horse which may consist of a few things like: lunge the horse; watching the motions of the horse as he/she moves towards us and away from us; and taking pictures and notes.

If you are satisfied, we will discuss providing our services at this time;

When we are finished providing our services, we will then set up another appointment so that we may continue caring for your horse; and

After the first appointment we will start a file on your horse. We also try to send information via mail mapping our hoof care plan and we note any concerns that we may have.